Frequently Asked Questions

Are Nova Smile Purple Whitening Strips safe?

Absolutely. Our strips are peroxide-free and formulated with PAP+ technology — safe for daily use and gentle enough for sensitive teeth. No burning, no zings, just results.

Will they work on sensitive teeth?

Yes. Because we don't use peroxide, our strips are considered one of the safest options available for people with sensitive teeth.

How soon will I see results?

Most users notice a visible difference after just ONE use. For best long-lasting results, use daily for 7 days.

How long do I keep the strips on?

30 minutes per application. Apply after brushing and drying your teeth, then remove and rinse.

How many treatments does one pack contain?

Each pack contains 14 strips = 7 full treatments (upper + lower).

Can I use them if I have braces, veneers, or crowns?

Whitening strips only work on natural tooth enamel — they won't lighten crowns, veneers, or fillings. If you have braces, we recommend waiting until they're removed for even results.

How often should I do a touch-up?

We recommend a 7-day treatment every 2-3 months to maintain your bright, white smile.

Is the packaging discreet?

Yes. All orders are shipped in unbranded, discreet packaging.

What payment methods do you accept?

Currently we offer Cash on Delivery (COD) across Pakistan. More payment options coming soon.

How long does shipping take?

Orders typically arrive within 3-5 business days depending on your city.

What's your return policy?

We offer a 7-day return policy on unopened products. See our Refund Policy for full details.

How do I contact you?

Reach us on our Contact page or via Instagram DM — we respond within 24 hours.